There is a saying warranty ensures product quality. It is an indirect statement of the company that says their product won’t fail easily.
And if you have an Engage pickleball paddle, then at the time of buying it, you may have wondered how long it will last and if there is any warranty on it or not.
If so, then there is nothing to worry about. In this article, you will know everything about the warranty of Engage Pickleball paddles.
Engage Pickleball paddle has an average 1-year warranty. But the warranty of Engage Pickleball Paddle depends on certain criteria, and it also offers some interesting test rides.
We will briefly talk about those criteria in the article.
So, let’s waste no more time and dive into it.
Engage Pickleball paddle warranty:
Engage has different Pickleball paddles, but more or less, every paddle of Engage offers a limited manufacturer warranty.
It means the warranty is valid for a certain period of time and if the defect or damage is made during the manufacturing and workmanship of the paddle.
And usually, most of the engaged Pickleball paddles have a one-year limited manufacturer warranty.
Many people claim a paddle warranty without properly knowing the terms and conditions of when the warranty will cover paddle damages.
Followings are the situations when Engage will not replace or fix your paddle.
The warranty policy does not include defects from the following situation:
- If the damage is made by you after the purchase with normal wear and tear or if the damage is done by your abuses and negligence.
- If you make any modification to the paddle after you purchase it, then Engage will not cover any warranty claim.
- If the graphics of the paddle is faded because of use warranty claim will be invalid.
- If you hit your paddle with any objects other than Pickleball, then the warranty claim will be invalid.
- If you are not the original purchaser of the paddle, then you cannot claim the paddle warranty from Engage.
- If you buy the paddle from an unauthorized dealer, then any damage to the paddle is not a concern of the company, and you won’t get any replacement for the paddle.
Engage paddle test drive:
One of the most impressive policies of Engage Pickleball paddle warranty is a test drive.
Engage offers a no-question-asked money-back guarantee to all its paddles. It is limited to 30 days test.
So if within 30 days you return the Pickleball paddle, engage will give you your money back and will also cover the return shipping cost of the paddle.
How to register for a paddle warranty?
To be eligible for the warranty of the product, you must register your Pickleball paddle first.
And this registration has to be done within 30 days of purchase.
Before registering, you should know that warranty is non-transferable and only valid with the original purchaser.
So if you want to gift someone an Engage pickleball paddle, then you have to purchase the paddle in the name of that person and register the pickleball paddle using his/her name.
Now let’s see how to register Engage Pickleball paddle.
You may also like: “Manufacturing process of Engage Pickleball paddle”
How to register Engage Pickleball paddle?
If you have purchased or want to purchase an Engage paddle using their website, then the product will be automatically registered during the purchasing process.
In that case, the warranty will be activated. But if you purchase the paddle via any authorized dealer or any online portal such as Amazon, then you have to register your paddle manually by yourself.
And to do that, you have to go to the Engage product registration form and fill up that form. Your Engage product registration form will look like the following picture.
In that form, you will have to give some necessary customer information which will be helpful in verifying the product ownership, communicating with you, and reaching out to you for any issues. Information on the form includes
- Personal information.
- Ownership information.
- Product information.
- Date of purchase information.
- Place of purchase information.
- And a photo of the purchase document as proof of purchase.
How to claim a paddle warranty?
Now if you have already purchased any Engage Pickleball paddle and want to claim a warranty, then this part of the article is for you.
To claim the warranty of Engage Pickleball paddles, first, you have to go to the official website of Engage Pickleball.
There you have to go to the support option on the homepage. Just put click on the support option to see the warranty and return policy options.
Now scroll down the warranty page; you will eventually see the heading “Submit a warranty claim” under this heading, there will be a “Click Here” option, just as shown below.
Press there, and you will see one warranty claim option, which will look like the following.
Now if you have purchased the paddle from their website, then all you will need is just to type your email (same email used in warranty registration) in a box to claim to Engage paddle warranty and then press on “Start a warranty claim”.
This is how you start a warranty claim. But if you have purchased your paddle from any online authorized store or from any authorized third-party dealer, then you will have to click on the same warranty claim page, and you will need to click on another link located below the email address box. It will look like this.
After clicking on the link, you will have to put some information similar to the warranty registration information.
And this is how you can start a warranty claim for Engage Pickleball paddles purchased from an authorized dealer or online website.
FAQ for Engage Pickleball paddle warranty:
What is a test drive of Engage Pickleball paddle?
Test drive is an option that allows probable customers to experience how it will actually feel to use a Pickleball paddle manufactured by Engage.
First, a customer needs to pay the full price and buy the product. And then, he can return the paddles to Engage within 30 days of purchase and get his money back, and no questions will be asked.
And the 30 days money-back guarantee of Engage is called a test drive or return policy.
How long should an Engage paddle last?
Engage encourages the regular player to change their paddles after every 6 to 8 months. But players can expect any Engage paddle to last at least 1 year and up to 3 years.
This estimation is given by Engage.
In conclusion, the Engage pickleball paddle warranty provides customers with a reliable and reassuring guarantee for their paddle purchases. With a focus on quality and customer satisfaction,
Engage offers a comprehensive warranty that covers manufacturing defects and ensures the longevity of their products. By standing behind their paddle craftsmanship,
Engage demonstrates a commitment to their customers’ enjoyment and confidence in their pickleball equipment.